Privacy Policy

Jyotsna Prakashan and its affiliates (“Jyotsna Prakashan,” “we,” “us,” or “our”) recognizes the importance of protecting the privacy of our online visitors. It is our clear intent to balance our legitimate business interest in collecting and using information received from and about you through any kind of interaction with us, including your interaction with this website.

Please review this Privacy Notice carefully.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Introduction

• Welcome to Jyotsna Prakashan’s Privacy Notice. This Privacy Notice is designed to inform you about how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way.
• By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Notice and agree to be bound by its terms and conditions. If you do not agree with this Privacy Notice, please do not use our website or services.

2. Information We Collect

• Personal Information: We may collect various types of personal information from you when you interact with our website or services. This may include, your name, address, email address, phone number, payment information, IP address, browser type, device type, operating system, and browsing behaviour and any other information you voluntarily provide to us.
  • Non-Personal Information: In addition to personal information, we may also collect non-personal information automatically when you visit our website or use our services such as company details, technical information. This information is collected using various technologies such as cookies, web beacons, and other tracking mechanisms.
  • Sensitive Information: We do not knowingly collect or solicit sensitive personal information such as race, ethnicity, religion, political affiliations, health information, or sexual orientation.

3. How We Use Your Information

• We use the personal information we collect from you for various purposes, including:
  • Providing and improving our products and services.
  • Processing transactions and fulfilling orders.
  • Communicating with you about your account, inquiries, and requests.
  • Sending you promotional materials, newsletters, and updates about our products and services.

• Conducting market research, data analysis, and statistical studies.
  • Detecting, preventing, and addressing technical issues or security incidents.
  • Complying with legal obligations and enforcing our policies.
  • We may also use non-personal information for analytical purposes, such as analysing trends, administering our website, tracking user movements, and gathering demographic information.

4. Cookies and Tracking Technologies

• Our website may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and enhance your online experience.
  • Cookies are small text files that are stored on your device when you visit a website. They enable us to recognize your device and remember certain information about your preferences.
  • We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period) to store your preferences, track your activities, and analyse usage data.
  • You may refuse or disable cookies by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of our website and your ability to access certain features.

5. Third-Party Disclosure

• We do not sell, trade, or transfer your personal information to third parties.
  • We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are contractually obligated to maintain the confidentiality and security of your personal information and are prohibited from using your personal information for any other purpose.
  • Additionally, we may disclose your personal information if required by law or in response to valid legal process, such as a court order, subpoena, or government request.
  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. In such cases, we will notify you via email or prominent notice on our website before your personal information is transferred and becomes subject to a different Privacy Notice.
  • Our website links to other websites that may collect personally identifiable information for you. https://jyotsnaprakashan.com/ is not responsible for that.

6. Security

• Data Security Measures: We take the security of your personal information seriously and implement various technical, administrative, and physical security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, secure socket layer (SSL) technology, regular security assessments, and employee training on data protection best practices.
  • Third-Party Security: We ensure that any third parties who may have access to your personal information through our services adhere to industry-standard security measures and comply with relevant data protection regulations.
  • Data Breach Response: In the event of a data breach that compromises the security of your personal information, we will promptly notify you and the appropriate regulatory authorities in accordance with applicable laws and regulations.

7. Your Rights

You have the following rights in connection with your Personal Data pursuant to the Digital Personal Data Protection Act, 2023 (DPDPA), including the:

• Right to access information about Personal Data: You have a right to access information about your Personal Data enabling you to request a summary of the Personal Data held about you, along with information about the parties with whom your Personal Data has been shared. You are also entitled to know the nature of the processing activities carried out by us, description of the Personal Data that has been shared, and any other relevant details related to your Personal Data and its processing.
  • Right to correction and erasure of Personal Data: You have the rights to request the correction and erasure of your Personal Data, including the right to completion, updating of your Personal Data.
  • Right of grievance redressal: You have the right to grievance redressal in respect of any act or omission regarding the processing of your Personal Data.
  • Right to nominate: You have the right to nominate, any other individual who, in the event of your death or incapacity, will exercise the rights in accordance with the provisions of this Act and the rules made thereunder.

When Personal Data is collected basis consent, where applicable, you have the right to withdraw your consent for processing your Personal Data at any time by contacting us using the details provided in “Contact Information” section of this notice.

If you have any questions, concerns regarding the use and processing of your Personal Data, or if you wish to exercise your right, you can reach out to us at info@jyotsnaprakashan.com.

If you have any unresolved questions, concerns regarding our protection and processing of your Personal Data and the prescribed period have lapsed (write number of days but not more than 90days) then, you have the right to register a compliant with the Data Protection Board of India. However, we request you to reach out to us prior to approaching the Data Protection Board of India, to afford us chance to investigate and resolve your concerns first. Please note that we shall ask you to verify your identity before responding to such requests. These rights may be subject to limitations in certain circumstances. Generally, we do not charge any fees for the purpose of honouring your rights but in case if the request/ complain is found repetitive, complex, big in volume as per Data Protection standards we will charge reasonable fees for honouring your request/ right. If we find that your request is illegal, unreasonable as per applicable law and data protection standard we have the right to reject your request.

8.  Children’s Privacy

• Age Limitation: Our services are not intended for individuals under the age of 18 (“minors”). We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our systems.
  • Parental Consent: If we become aware that we have collected personal information from a minor without parental consent, we will take steps to obtain parental consent or delete the information as soon as possible.

9.  Changes to This Privacy Notice

• Notification of Changes: We reserve the right to update or modify this Privacy Notice at any time. We will notify you of any changes by posting the updated policy on our website or through other means of communication. It is your responsibility to review this Privacy Notice periodically for any changes.
  • Effective Date: The effective date of this Privacy Notice is indicated at the top of the document. Your continued use of our services after the effective date constitutes your acceptance of the revised Privacy Notice.

10.  Data Retention

1. At a minimum, we will keep personal information about you as long as we have a relationship with you, for example as long as you are a customer and after it with a probable relationship i.e. Business purpose, our legal and regulatory obligations the expectations of regulators, as well as the length of time information is needed for internal audit purposes and to exercise or defend our legal rights.
   1. Purpose Retention is mainly for below mentioned purposes.
      1. Legal and Regulatory requirements
      1. Queries
      1. Defend legal Claims
      1. Financial Record keeping

We review our retention periods regularly, to keep up with legal and regulatory requirement and business purpose. All the personal data is retained in compliance with applicable data protection law. We will only permanently retain some basic personal information like contact details to keep track of our clients with prospective needs.

11.  Severability

If any part of this document is found to be invalid, illegal, or unenforceable, the remaining parts of the same will still be effective.

12.  Governing Law

This Privacy Policy/ Notice is shall be governed by applicable laws in India. You agree that the courts in Mumbai, India shall have exclusive jurisdiction over disputes.

13.  Contact Information

Questions and Concerns: If you have any questions, concerns, or complaints regarding this Privacy Notice or our data handling practices, please contact us at:

Jyotsna Prakashan

Shop No. 7 & 8, Dhavalgiri, 430-31, opp. Veer Maruti Temple, Shaniwar Peth, Pune, Maharashtra 411030

Tel: 020 2445 1453, eMail: info@jyotsnaprakashan.com

We will respond to your inquiries promptly and work to resolve any issues to the best of our ability.